Frequently Asked Questions

When will I receive my order? 

It depends on the shipping company chosen for delivery. We provide a range of shipping options through carriers in major cities, typically taking from 1 to 3 days for local deliveries and from 3 to 7 days for international deliveries.

Is there delivery outside the country? 

Yes.

What if there is a manufacturing defect in the product? 

Please refer to our return policy for return and exchange conditions. In the case of an agreed-upon return due to a manufacturing defect, shipping costs to and from the customer are charged, but the product value is not according to the return policy.

I want to order large quantities. Is there a discount? 

The store offers bulk delivery service, and there is a discount of 10-20% on some products for large orders. You can contact us directly through the Contact Us page to inquire about quantities and discounts.